We use cookies to help improve your experience of our website at https://www.getmallow.com. This cookie policy is part of Mallow LLC's privacy policy. It covers the use of cookies between your device and our site.
We also provide basic information on third-party services we may use, who may also use cookies as part of their service. This policy does not cover their cookies.
If you don’t wish to accept cookies from us, you should instruct your browser to refuse cookies from https://www.getmallow.com. In such a case, we may be unable to provide you with some of your desired content and services.
A cookie is a small piece of data that a website stores on your device when you visit. It typically contains information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, additional data that serves the cookie’s purpose, and the lifespan of the cookie itself.
Cookies are used to enable certain features (e.g. logging in), track site usage (e.g. analytics), store your user settings (e.g. time zone, notification preferences), and to personalize your content (e.g. advertising, language).
Cookies set by the website you are visiting are usually referred to as first-party cookies. They typically only track your activity on that particular site.
Cookies set by other sites and companies (i.e. third parties) are called third-party cookies. They can be used to track you on other websites that use the same third-party service.
Essential cookies are strictly necessary for the operation of our Service. We use them for:
Session Integrity: To keep you logged in and ensure your session remains secure.
E-Signature Flow: To track the progress of a signature request and verify the identity of the signatory across the document execution process.
Payment Security: We use cookies provided by Fiserv to detect and prevent fraudulent transactions and to ensure your financial data is handled securely via tokenization.
Website: We also use essential cookies to enable certain functions on our website (https://www.getmallow.com), including targeting and advertising cookies to measure the effectiveness of our campaigns and provide relevant promotional content.
We do not deploy targeting, advertising, or third-party tracking pixels within the Mallow SaaS application.
Performance cookies track how you use a website during your visit. Typically, this information is anonymous and aggregated, with information tracked across all site users. They help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. These cookies may be set by the website you’re visiting (first-party) or by third-party services. They do not collect personal information about you.
We use performance cookies on our site.
Functionality cookies are used to collect information about your device and any settings you may configure on the website you’re visiting (like language and time zone settings). With this information, websites can provide you with customized, enhanced, or optimized content and services. These cookies may be set by the website you’re visiting (first-party) or by third-party services.
We use functionality cookies for selected features on our site.
Targeting/advertising cookies help determine what promotional content is most relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you’re visiting (first-party) or by third-party services. Targeting/advertising cookies set by third-parties may be used to track you on other websites that use the same third-party service.
We use targeting/advertising cookies on our site.
While Mallow LLC controls our first-party cookies, the following third-party services may set cookies on your device:
Fiserv: Essential cookies for session logins, payment processing, and fraud detection.
Vikingcloud: Essential cookies for session logins.
Google Analytics: Performance cookies to help us understand how visitors interact with our marketing site.
You have the right to decide whether to accept or reject cookies on our Website. You can manage your cookie preferences in our Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with the services on our Website.
You may also be able to set or amend your cookie preferences by managing your web browser settings. As each web browser is different, please consult the instructions provided by your web browser (typically in the "help" section). If you choose to refuse or disable cookies you may still use the Website, though some of the functionality of the Website may not be available to you.
We may update this Cookie Policy from time to time in order to reflect any changes to the cookies and related technologies we use, or for other operational, legal or regulatory reasons.
Each time you use our Website, the current version of the Cookie Policy will apply. When you use our Website, you should check the date of this Cookie Policy (which appears at the top of this document) and review any changes since the last version.
For any questions or concerns regarding our Cookie Policy, you may contact us using the following details:
Support email
support@getmallow.com
